VIP
-
What are VIP features?
With Shalom VIP you can: Send Unlimited likes.Find people closer or in any city globally.Get boosted so your profile will be more visible. R...
-
How do I subscribe for VIP features?
When you launch the app, you will see five tabs at the bottom. Click on the fourth tab (the heart), which is where you can subscribe for our...
-
Can I undo my last swipe?
This is one of our VIP features. This feature will allow you to rewind to the last profile you swiped left on. To rewind: 1. Go to your home...
-
What are notes? How do they work?
Notes are one of our VIP features! Notes are similar to sending a likes but with a personalized message that only your potential match can v...
-
How do I cancel or manage my subscription through Google Play?
If you've subscribed to our VIP features through Google Play and want to cancel your subscription, follow these steps: 1. Open Google Play s...
-
How do I cancel or manage my subscription through iTunes?
If you would like to cancel your VIP features, follow these steps: 1. Go to Settings on your iPhone and select iTunes Store and App Store. 2...
-
Why was I charged immediately, when I subscribed to the free trial?
If you have already taken advantage of the free trial, you will not qualify for another free trial. Free trials are limited to one per user ...
-
Why did I get charged when I am subscribed to the free trial?
When you signed up for the free trial, you were asked to enter a credit card number. If you didn't cancel 24 hours prior to the end of the...
-
Why aren't my VIP features working?
If your VIP features are not working, please check the following: 1. You have purchased VIP 2. Your subscription isn't expired3. Click the r...
-
Why was I charged when I deleted the app?
Unfortunately, we do not control your subscriptions—Apple or Google controls them and uninstalling or deleting any app does not necessarily ...
Need more help?